I get all of that.
I understand that frustration and where it comes from. I have a job like that myself.
What I don't understand and approve of is treating your customers like crap. Especially when they haven't done anything. I went to Kentucky Fried Chicken (no NOT to get that artery clogging joke of a meal that they're now offering) to get that mashed potato bowl they sell. It comes with a drink, and I ordered some more mashed potatoes. I love mashed potatoes. What can I say? So anyway, she repeated my order back to me and then asked if I wanted a drink with that. All I did was ask if the the mashed potato bowl comes with a drink and she replied with the crappiest tone ever.
Ma'am... yes... that's why I said Diet Pepsi.
I just started at the little screen thing for a minute and then chuckled to myself. You have to be kidding me? I know you hate your KFC job, but when someone is just making sure that the order comes out correctly, don't treat them like they're worthless. I just asked a simple question.
Meh.
